Payment & Shipping
Not all items are readily available at Bluebelle Studio, please allow sufficient time between ordering your invitations and the date of the event that you are hosting. The size of your order will determine how long the order takes to process and assemble.
Shipping rates will vary with order size. Your package will arrive in 1-5 business days after being processed and dispatched. There is tracking for this item which can be sent to your email from Australia Post.
If there is a problem with the item that you ordered we will contact you and send as soon as possible (i.e. supplier is out of stock for the paper/embellishments chosen). PLEASE NOTE: The delivery time frame if specified on the product is the timeframe we will adhere to - not which type of shipping you order. Bluebelle Studio will not accept responsibility for lost orders. All our parcels are Registered Australian Post/Courier parcels & will be sent to provided addresses.
WHERE IS MY PACKAGE?
If you find that your package is taking longer than expected, please email us at firstname.lastname@example.org. Please take into account processing time and be aware that weekends and public holidays are not considered as business days.
Yes. We offer international shipping, this should be available at checkout. If you find this not available, please contact us for a shipping estimate and we will manually process your order. All prices on our site are in Australian dollars.